OVERVIEW

This website (the “Site”) is operated by Relivva (“Relivva,” “we,” “us,” or “our”). By visiting the Site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced here or made available through the Site.

These Terms apply to all users of the Site, including browsers, customers, merchants, and contributors of content. They also apply to your interactions with Relivva through our Site, checkout, customer support communications, and any other online services operated by us that link to these Terms. If a specific service has separate terms, those terms will control.

Please read these Terms carefully before using our Site. If you do not agree, do not access or use the Site.

We may update these Terms from time to time by posting an updated version on this page. Your continued use of the Site after changes are posted means you accept the updated Terms.

Our store is hosted on Shopify Inc. Shopify provides the e-commerce platform that allows us to sell our products and services.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or you have legal permission to use this Site.

You may not use our products for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction while using the Service (including copyright laws).

You must not transmit any viruses, malware, or destructive code. Any breach of these Terms may result in immediate termination of your access to the Service.

The design, layout, text, images, logos, and other content on the Site are owned by Relivva or used with permission and are protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or exploit any part of the Site without our written permission.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any lawful reason at any time.

Your content (excluding payment information) may be transferred unencrypted and may involve transmissions over various networks and changes to conform to technical requirements. Payment information is encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or access to the Service without our express written permission.

Headings used in these Terms are for convenience only and do not affect interpretation.

SECTION 3 — ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information on the Site is not accurate, complete, or current. Content is provided for general information only and should not be relied on as the sole basis for making decisions. Any reliance is at your own risk.

The Site may contain historical information which is provided for reference and may not be current. We may modify the Site at any time but are not required to update information.

SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES

Prices, promotions, and terms of sale may change without notice.

We may modify or discontinue the Service (or any part of it), or discontinue products, at any time without notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuance.

SECTION 5 — PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the Site and may have limited quantities.

We have made efforts to display product colors and images as accurately as possible, but we cannot guarantee your device’s display is accurate.

We may limit sales to any person, region, or jurisdiction and may limit quantities per order at our discretion.

Product descriptions and pricing may change at any time without notice. We reserve the right to discontinue any product at any time. Any offer is void where prohibited.

We do not guarantee that products, services, or information will meet your expectations or that any errors will be corrected.

SECTION 6 — ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, cancel, or limit any order. We may limit quantities per person, household, or order, including orders placed under the same account, payment method, or billing/shipping address.

If we change or cancel an order, we may attempt to notify you using the email address and/or billing contact provided at checkout.

You agree to provide current, complete, and accurate purchase and account information and to promptly update details so we can complete transactions and contact you as needed.

Please review our Return Policy for details.

SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools that we do not monitor or control. You acknowledge that we provide these tools “as is” and “as available” without warranties or endorsements.

Your use of third-party tools is at your own risk, and you should review the applicable third-party terms.

New services or features added to the Site will also be subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

The Service may include content or links to third-party websites not affiliated with us. We are not responsible for third-party content, accuracy, policies, or practices.

Any complaints or questions regarding third-party products should be directed to the relevant third party.

SECTION 9 — USER COMMENTS, FEEDBACK & SUBMISSIONS

If you send us ideas, feedback, suggestions, images, or other submissions (“Comments”), you agree we may use them without restriction, including editing, publishing, translating, and distributing them, in any medium.

We are not obligated to keep Comments confidential, pay compensation, or respond.

You agree your Comments will not violate third-party rights (including intellectual property, privacy, or proprietary rights) and will not contain unlawful, abusive, or harmful material, malware, or misleading impersonation. You are solely responsible for the accuracy and legality of your Comments.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through the Site is governed by our Privacy Policy.

SECTION 11 — ERRORS, INACCURACIES & OMISSIONS

Occasionally the Site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, availability, or other information.

We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate at any time without prior notice, including after you submit an order.

SECTION 12 — PROHIBITED USES

You are prohibited from using the Site or its content:

(a) for unlawful purposes;

(b) to solicit others to participate in unlawful acts;

(c) to violate laws or regulations;

(d) to infringe on intellectual property rights;

(e) to harass, abuse, defame, discriminate, or harm others;

(f) to submit false or misleading information;

(g) to upload or transmit viruses or malicious code;

(h) to collect or track others’ personal data without permission;

(i) to spam, phish, scrape, crawl, or interfere with site security;

(j) for obscene or immoral purposes; or

(k) to interfere with the Service’s security features.

We may terminate your access for violating prohibited uses.

SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free.

The Service and all products and services delivered through the Service are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement, except where prohibited by law.

To the maximum extent permitted by law, Relivva and our directors, officers, employees, affiliates, agents, contractors, suppliers, and service providers will not be liable for any direct, indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, lost savings, loss of data, or replacement costs arising from your use of the Service or products.

Where liability cannot be excluded under applicable law, our liability is limited to the maximum extent permitted.

SECTION 14 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Relivva and our affiliates, officers, directors, agents, contractors, suppliers, service providers, and employees from any claim or demand (including reasonable legal fees) arising out of your breach of these Terms or your violation of any law or third-party rights.

SECTION 15 — SEVERABILITY

If any provision of these Terms is found unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted, and the remaining provisions will remain valid and enforceable.

SECTION 16 — TERMINATION

These Terms remain effective unless terminated by you or us. You may terminate by ceasing use of the Site.

We may terminate or suspend your access at any time if we believe you have violated these Terms, without notice. You remain responsible for amounts due up to the termination date.

SECTION 17 — ENTIRE AGREEMENT

These Terms and any policies posted on the Site constitute the entire agreement between you and Relivva regarding your use of the Service and supersede prior agreements or communications.

Any ambiguities will not be interpreted against the drafting party.

SECTION 18 — REGISTRATION

You may be able to create an account to access certain features. You agree that information you provide is accurate and you will keep it updated.

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. We may disable credentials if we believe you have violated these Terms.

You are responsible for obtaining the equipment, software, and internet access needed to use the Site.

SECTION 19 — PAYMENT

We use third-party payment providers to process online payments. When you purchase, you may be directed to a secure form to enter payment details. Payment details are transmitted to the payment provider for processing and confirmation.

SECTION 20 — OTHER IMPORTANT TERMS

These Terms are between you and Relivva only. No other person has rights to enforce these Terms.

We may transfer our rights and obligations under these Terms to another organization, and this will not affect your rights under these Terms.

SECTION 21 — WAIVER

If we do not enforce a provision of these Terms, it does not mean we waive our right to enforce it later. Any waiver must be in writing to be effective.

SECTION 22 — GOVERNING LAW

These Terms and any separate agreements whereby we provide you services will be governed by and construed in accordance with the laws of the jurisdiction where Relivva is established and/or where the transaction is processed, without regard to conflict of law principles, unless otherwise required by applicable consumer protection laws.

SECTION 23 — CHANGES TO TERMS OF SERVICE

We may update these Terms at any time by posting changes on the Site. Your continued use of the Site after changes are posted constitutes acceptance.

SECTION 24 — CONTACT INFORMATION

Questions about these Terms should be sent to: support@relivva.com

ACCESSIBILITY STATEMENT

Relivva is committed to making our website accessible to everyone. We continuously work to improve accessibility and usability for all users. If you need an alternate format of our policies or require assistance accessing information, contact us at support@relivva.com and we will do our best to help.